You receive an error message when you try to activate Windows Vista on a computer that was obtained from an OEM
You receive an error message in Internet Explorer 7: "Internet Explorer cannot display the webpage"
Error message when you drag or copy and paste text and picture objects into Microsoft Works: "The information you copied exceeds the size limit for...
Error message when you drag or copy and paste text and picture objects into Microsoft Works: "The information you copied exceeds the size limit for pasting into the Word Processor"
Method 1:
If you use Microsoft Internet Explorer 6 or a different Web browser
Reduce the size of the data package that you are trying to transfer. If you still cannot transfer the data, follow these steps:
1. Drag the contents of the HTML document into Works Portfolio.
2. Select the item or the object that you want.
3. On the Edit menu, click Copy.
4. Open a Works Word Processor document.
5. Put the pointer at the position that you want.
6. On the Edit menu, click Paste Special.
7. In the Paste Special dialog box, click Picture, and then click OK.
Method 2:
If you use Internet Explorer 7 Beta 2
To work around this problem when you copy and paste text, follow these steps:
1. In Internet Explorer 7 Beta 2, select the text that you want to copy.
2. On the Edit menu, click Copy.
3. Open a Works Word Processor document.
4. Put the pointer at the position that you want.
5. On the Edit menu, click Paste Special.
6. In the Paste Special dialog box, click Unformatted text, and then click OK.
To work around this problem when you copy and paste a picture, follow these steps:
1. In Internet Explorer 7 Beta 2, select the picture that you want to copy.
2. On the Edit menu, click Copy.
3. Open a Works Word Processor document. Put the pointer at the position that you want.
4. On the Edit menu, click Paste.
Artilce: http://support.microsoft.com/kb/268762
You must accept the Office End User License Agreement every time that you start an Office program
Every time that you start a Microsoft Office program, such as Microsoft Office Word, the End User License Agreement dialog box appears. If you click I Accept, the End User License Agreement dialog box disappears and then reappears. If you click I Accept again, the End User License Agreement dialog box disappears, and the Office program functions as expected.
This behavior occurs if your user account does not have permissions to modify the Microsoft Windows Registry.
RESOLUTION
To resolve this behavior, follow these steps:
1. Log on to the computer by using a user account that has administrative credentials.
2. Start an Office program, such as Word. The End User License Agreement dialog box appears.Note For Windows Vista, click Start, click All Programs, click Microsoft Office, right-click an Office program, click Run as administrator, and then click Continue.
3. Click I Accept.
4. Exit the Office program that you just started.
5. Repeat step 2 to step 4 for the other Office programs that still prompt you with the EULA.
Article 884202: You must accept the Office End User License Agreement every time that you start an Office program
http://support.microsoft.com/kb/884202
How to disable or to uninstall third-party firewall, antispyware, or antivirus programs before you install Windows Live OneCare
When you use more than one firewall program, one antispyware program, or one antivirus program on a computer, the computer may become unstable, may experience performance decrease, or may restart unexpectedly. Therefore, before you install Windows Live OneCare on a computer, disable or uninstall other third-party security-related programs such as firewall, antispyware, or antivirus programs.
How to uninstall firewall, antispyware, or antivirus programs
1. In Windows XP, click Start, click Run, type appwiz.cpl in the Open box, and then press ENTER
In Windows Vista, click Start, type appwiz.cpl in the Start Search box, and then press ENTER. 2. In the list of installed programs, locate and then click the program in question, and then click Remove.
3. Restart the computer.Note After you uninstall a third-party antivirus program, contact the manufacturer of the program or visit the company's Web site to see whether a clean-up tool is available to help you remove any remaining files.
Error message when you try to activate Windows Live OneCare: Review details for your location. The selected plan is available, but the plan details...
CAUSE
This problem can occur for either of the following reasons:
• This problem may occur when the language settings in Windows Internet Explorer do not match the country where you are currently located. See the "Resolution" section.
• This problem may occur if you try to activate Windows Live OneCare when you are in a country where Windows Live OneCare cannot be purchased.Note You can only activate Windows Live OneCare in a country where Windows Live OneCare can be purchased. For more information about the countries where you can purchase Windows Live OneCare, visit the following Windows Live OneCare Web site:
http://onecare.live.com/standard/en-us/faq.htm
RESOLUTION
To resolve this problem, follow these steps.
Verify the language setting in Internet Explorer
1. Start Internet Explorer.
2. On the Tools menu, click Internet Options.
3. On the General tab, click Languages.
4. Make sure that the language at the top of the list is the language of the country where you are located.
For example, if you are a U.S. citizen who is in Germany, German (Germany) [de] should be at the top of the list.
This is true even if your settings in Windows XP are English (United States) on this page.
If the language that you want is not in the list, add the language.
To do this, follow these steps:
a. Click Add.
b. In the Language list, click the language that you want to add. For example, click German (Germany) [de].
c. Click OK.
d. Click the language that you added, and then click Move Up. Continue to click Move Up until the language is at the top of the list.
5. Click OK two times.
6. Try to activate Windows Live OneCare.Note If this does not resolve the problem, continue to the “Change the country setting on the Windows Live Web site” section.
Change the country setting on the Windows Live Web siteNote After you activate Windows Live OneCare, you can revert to the original language setting.
1. Make sure that you have completed the steps in the "Verify the language setting in Internet Explorer" section.
2. Visit the Windows Live Web site:
http://www.passport.com/ (http://www.passport.com)
3. Sign in by using your Windows Live credentials.
4. Under your name in the center pane, click Registered information.
5. In the Country/Region box under Home Location, click United States, and then click OK.
6. Make sure that you have the correct version of Windows Live OneCare installed for your current physical location. For example, if you are in Germany, you must click German (Germany) when you install Windows Live OneCare.
7. Activate Windows Live OneCare.
8. Revert the language setting on the Windows Live Web site.
Error message when you try to activate Windows Live OneCare: "Cannot Complete Request: Your token cannot be used for this service. Message 7104"
SYMPTOMS
When you try to activate Windows Live OneCare, you receive the following error message:
Cannot Complete Request: Your token cannot be used for this service. Try using a different token, or choose another service. If you get this message more than once, report it as a recurring problem. Message 7104
CAUSE
This problem occurs if you have the beta version of Windows Live OneCare installed. However, you try to activate it by using a retail product key that is used for the retail version of Windows Live OneCare.
RESOLUTION
To resolve this problem, uninstall the beta version of Windows Live OneCare. Then, install the retail version of Windows Live OneCare. To do this, follow these steps:
1. Follow the appropriate step:
• In Windows Vista, click Start , type Appwiz.cpl in the Start Search box, and then click Appwiz.cpl in the Programs list.
• In Windows XP, click Start, click Run, type Appwiz.cpl, and then click OK.
2. In the list of installed programs, uninstall Windows Live OneCare, and then restart the computer.
3. Visit the following Windows Live OneCare installation Web site, and then click Download your 90-day free trial today:
http://onecare.live.com/standard/en-us/purchase/default.htm (http://onecare.live.com/standard/en-us/purchase/default.htm)Note If you have the Windows Live OneCare CD, you can install Windows Live OneCare from the CD.
4. Click Install Windows Live OneCare, and then follow the instructions that appear on the screen.
