Error message when you use Outlook 2007 to send a Word 2003 document that you have opened in Word 2007: "Word could not load the e-mail envelope"

• You have a Word 2003 document that contains mail recipient information and attachments.
• You have installed Microsoft Office Outlook 2007 and Office Word 2007 on your computer.
• You open the Word 2003 document in Word 2007.

In this scenario, when you click Send to Mail Recipient, you receive the following error message:
Word could not load the e-mail envelope.

This could be caused by a network connection problem or a problem with your Office installation.Additionally, if you click Send to Mail Recipient again, the Send to Mail Recipient view appears. However, the attachments and mail recipient information are lost.

http://support.microsoft.com/kb/948859

How to contact a Microsoft Product Activation Center.

This article describes how to contact a Microsoft Product Activation Center to activate installations of Windows XP, Windows Vista, and Microsoft Office suites and programs.

Telephone numbers for Microsoft Product Activation Centers are not listed in this article because there are many regional Product Activation Centers worldwide. However, you can use this article to find out how to contact the appropriate Product Activation Center.

http://support.microsoft.com/kb/950929

Error message when you try to add a delegate in Outlook 2007: "The Delegates settings were not saved correctly"

When you try to add a delegate to the mailbox of another user in Microsoft Office Outlook 2007, the delegate is not added. Additionally, you receive the following error message:
The Delegates settings were not saved correctly. Unable to activate send-on-behalf-of list. You do not have sufficient permission to perform this operation on this object. This issue occurs when the global catalog to which you are connected is not writable to the current user.

http://support.microsoft.com/kb/950794

Description of the Outlook 2007 Junk E-mail Filter.

http://support.microsoft.com/kb/950378

How to troubleshoot Internet Explorer 7 installation problems

http://support.microsoft.com/kb/953093

On a Vista computer, the numeric level of the Balance sliders may not match the numeric level of the Volume slider in the Sound item in control panel.

http://support.microsoft.com/kb/940889

An update to resolve some compatibility issues and reliability issues in Windows Vista.

http://support.microsoft.com/kb/938194

You receive an error message when you try to activate Windows Vista on a computer that was obtained from an OEM

http://support.microsoft.com/kb/942962

You receive an error message in Internet Explorer 7: "Internet Explorer cannot display the webpage"

Article: http://support.microsoft.com/kb/926431

Error message when you drag or copy and paste text and picture objects into Microsoft Works: "The information you copied exceeds the size limit for...

Error message when you drag or copy and paste text and picture objects into Microsoft Works: "The information you copied exceeds the size limit for pasting into the Word Processor"

Method 1:
If you use Microsoft Internet Explorer 6 or a different Web browser
Reduce the size of the data package that you are trying to transfer. If you still cannot transfer the data, follow these steps:
1. Drag the contents of the HTML document into Works Portfolio.
2. Select the item or the object that you want.
3. On the Edit menu, click Copy.
4. Open a Works Word Processor document.
5. Put the pointer at the position that you want.
6. On the Edit menu, click Paste Special.
7. In the Paste Special dialog box, click Picture, and then click OK.

Method 2:
If you use Internet Explorer 7 Beta 2

To work around this problem when you copy and paste text, follow these steps:
1. In Internet Explorer 7 Beta 2, select the text that you want to copy.
2. On the Edit menu, click Copy.
3. Open a Works Word Processor document.
4. Put the pointer at the position that you want.
5. On the Edit menu, click Paste Special.
6. In the Paste Special dialog box, click Unformatted text, and then click OK.

To work around this problem when you copy and paste a picture, follow these steps:

1. In Internet Explorer 7 Beta 2, select the picture that you want to copy.
2. On the Edit menu, click Copy.
3. Open a Works Word Processor document. Put the pointer at the position that you want.
4. On the Edit menu, click Paste.


Artilce: http://support.microsoft.com/kb/268762

You must accept the Office End User License Agreement every time that you start an Office program

Every time that you start a Microsoft Office program, such as Microsoft Office Word, the End User License Agreement dialog box appears. If you click I Accept, the End User License Agreement dialog box disappears and then reappears. If you click I Accept again, the End User License Agreement dialog box disappears, and the Office program functions as expected.

This behavior occurs if your user account does not have permissions to modify the Microsoft Windows Registry.

RESOLUTION

To resolve this behavior, follow these steps:

1. Log on to the computer by using a user account that has administrative credentials.
2. Start an Office program, such as Word. The End User License Agreement dialog box appears.Note For Windows Vista, click Start, click All Programs, click Microsoft Office, right-click an Office program, click Run as administrator, and then click Continue.
3. Click I Accept.
4. Exit the Office program that you just started.
5. Repeat step 2 to step 4 for the other Office programs that still prompt you with the EULA.

Article 884202: You must accept the Office End User License Agreement every time that you start an Office program
http://support.microsoft.com/kb/884202

How to disable or to uninstall third-party firewall, antispyware, or antivirus programs before you install Windows Live OneCare

When you use more than one firewall program, one antispyware program, or one antivirus program on a computer, the computer may become unstable, may experience performance decrease, or may restart unexpectedly. Therefore, before you install Windows Live OneCare on a computer, disable or uninstall other third-party security-related programs such as firewall, antispyware, or antivirus programs.

How to uninstall firewall, antispyware, or antivirus programs
1. In Windows XP, click Start, click Run, type appwiz.cpl in the Open box, and then press ENTER
In Windows Vista, click Start, type appwiz.cpl in the Start Search box, and then press ENTER. 2. In the list of installed programs, locate and then click the program in question, and then click Remove.
3. Restart the computer.Note After you uninstall a third-party antivirus program, contact the manufacturer of the program or visit the company's Web site to see whether a clean-up tool is available to help you remove any remaining files.

Error message when you try to activate Windows Live OneCare: Review details for your location. The selected plan is available, but the plan details...

CAUSE

This problem can occur for either of the following reasons:
• This problem may occur when the language settings in Windows Internet Explorer do not match the country where you are currently located. See the "Resolution" section.
• This problem may occur if you try to activate Windows Live OneCare when you are in a country where Windows Live OneCare cannot be purchased.Note You can only activate Windows Live OneCare in a country where Windows Live OneCare can be purchased. For more information about the countries where you can purchase Windows Live OneCare, visit the following Windows Live OneCare Web site:
http://onecare.live.com/standard/en-us/faq.htm

RESOLUTION

To resolve this problem, follow these steps.

Verify the language setting in Internet Explorer
1. Start Internet Explorer.
2. On the Tools menu, click Internet Options.
3. On the General tab, click Languages.
4. Make sure that the language at the top of the list is the language of the country where you are located.

For example, if you are a U.S. citizen who is in Germany, German (Germany) [de] should be at the top of the list.
This is true even if your settings in Windows XP are English (United States) on this page.
If the language that you want is not in the list, add the language.
To do this, follow these steps:

a. Click Add.
b. In the Language list, click the language that you want to add. For example, click German (Germany) [de].
c. Click OK.
d. Click the language that you added, and then click Move Up. Continue to click Move Up until the language is at the top of the list.

5. Click OK two times.
6. Try to activate Windows Live OneCare.Note If this does not resolve the problem, continue to the “Change the country setting on the Windows Live Web site” section.

Change the country setting on the Windows Live Web siteNote After you activate Windows Live OneCare, you can revert to the original language setting.

1. Make sure that you have completed the steps in the "Verify the language setting in Internet Explorer" section.
2. Visit the Windows Live Web site:
http://www.passport.com/ (http://www.passport.com)
3. Sign in by using your Windows Live credentials.
4. Under your name in the center pane, click Registered information.
5. In the Country/Region box under Home Location, click United States, and then click OK.
6. Make sure that you have the correct version of Windows Live OneCare installed for your current physical location. For example, if you are in Germany, you must click German (Germany) when you install Windows Live OneCare.
7. Activate Windows Live OneCare.
8. Revert the language setting on the Windows Live Web site.

Error message when you try to activate Windows Live OneCare: "Cannot Complete Request: Your token cannot be used for this service. Message 7104"

SYMPTOMS
When you try to activate Windows Live OneCare, you receive the following error message:
Cannot Complete Request: Your token cannot be used for this service. Try using a different token, or choose another service. If you get this message more than once, report it as a recurring problem. Message 7104

CAUSE
This problem occurs if you have the beta version of Windows Live OneCare installed. However, you try to activate it by using a retail product key that is used for the retail version of Windows Live OneCare.

RESOLUTION

To resolve this problem, uninstall the beta version of Windows Live OneCare. Then, install the retail version of Windows Live OneCare. To do this, follow these steps:
1. Follow the appropriate step:
• In Windows Vista, click Start , type Appwiz.cpl in the Start Search box, and then click Appwiz.cpl in the Programs list.
• In Windows XP, click Start, click Run, type Appwiz.cpl, and then click OK.
2. In the list of installed programs, uninstall Windows Live OneCare, and then restart the computer.
3. Visit the following Windows Live OneCare installation Web site, and then click Download your 90-day free trial today:
http://onecare.live.com/standard/en-us/purchase/default.htm (http://onecare.live.com/standard/en-us/purchase/default.htm)Note If you have the Windows Live OneCare CD, you can install Windows Live OneCare from the CD.
4. Click Install Windows Live OneCare, and then follow the instructions that appear on the screen.

Error message when you try to activate Windows Live OneCare: "Unable to verify account status because of an issue with our registration system"

CAUSE
This problem can occur for either of the following reasons:
• You try to activate a beta version of Windows Live OneCare 1.5 by using a subscribed Windows Live ID. See Resolution 1.
• You cannot connect to the registration Web site. If you cannot connect to the registration Web site, you cannot activate Windows Live OneCare. See Resolution 2.

Resolution 1

To resolve this problem, remove the beta version, and then install a retail version. To do this, follow these steps:
1. Verify the URL of the activation site that is displayed after you click Activate. Note If the word "BETA" appears in the URL, you are using a beta version of Windows Live OneCare.
2. Open Control Panel, double-click Add or Remove Programs, and then uninstall Windows Live OneCare.
3. Visit the Windows Live OneCare Web site, and then click Add Another PC.
4. Follow the instructions to install a retail version of Windows Live OneCare.

Resolution 2

To resolve this problem, determine whether you have any connectivity issues. To do this, use one or more of the following methods.

Method 1:
Remove any proxy server settings in Windows Internet Explorer
If you are in an enterprise environment that uses a proxy server, try to connect to the registration Web site outside this environment. In an external environment, you must remove any proxy server settings in Internet Explorer. To do this, follow the appropriate steps.

Windows Vista

1. Click Start , and then type Internet in the Start Search box.
2. Under Programs, click Internet Options.
3. Under Local Area Network (LAN) settings on the Connections tab, click LAN settings.
4. Clear all the check boxes except for the Automatically detect settings check box, and then click OK.

Windows XP

1. Open Control Panel, and then double-click Internet Options.
2. Under Local Area Network (LAN) settings on the Connections tab, click LAN settings.
3. Clear all the check boxes except for the Automatically detect settings check box, and then click OK.

Method 2:
Remove blocking software

Important These steps may increase your security risk.
These steps may also make the computer or the network more vulnerable to attack by malicious users or by malicious software such as viruses.
We recommend the process that this article describes to enable programs to operate as they are designed to or to implement specific program capabilities.
Before you make these changes, we recommend that you evaluate the risks that are associated with implementing this process in your particular environment.
If you decide to implement this process, take any appropriate additional steps to help protect the system. We recommend that you use this process only if you really require this process.
Verify that third-party security programs such as firewalls, antivirus, or Internet content filters are not installed.

To remove any third-party security programs, follow these steps:
1. Click Start, click Run, type appwiz.cpl, and then click OK.
2. Under Currently installed programs, locate any third-party antivirus or firewall programs.
3. Click the program, and then click Remove.
4. Restart the computer.

Method 3:

Restart the winss service

1. Follow the appropriate step:
• In Windows XP, click Start, click Run, type cmd, and then press ENTER.

• In Windows Vista, click Start , and then type command prompt in the Start Search box. In the results list, right-click Command Prompt, and then click Run as administrator.

2. Type the following commands, and then press ENTER after each command:
• net stop winss
• net start winss
• exit

Method 4:

Troubleshoot other connectivity issuesFor more information,
click the following article number to view the article in the Microsoft Knowledge Base:
943767 - After you install Windows Live OneCare, you cannot connect to the Internet

You cannot install Windows Live OneCare and Forefront Client Security on the same computer

CAUSE
Windows Live OneCare and Forefront Client Security are anti-malware products. Therefore, you cannot install both products on the same computer.
RESOLUTION
If you want to change the anti-malware program that you use, first uninstall the anti-malware program that is already installed. Then, install the anti-malware program that you want to use.

For more information please visit the KB artilce: 946265

You cannot install software for the Optical Desktop Elite for Bluetooth 2.0 on a 64-bit operating system

To resolve this issue, follow these steps:
1. Visit the following Microsoft Web site:
http://www.microsoft.com/downloads/Search.aspx?displaylang=en (http://www.microsoft.com/downloads/Search.aspx?displaylang=en)
2. In the Search box, type intellipoint bluetooth, and then click Go.
3. Click the link for the 64-bit IntelliPoint or IntelliType software.
4. Follow the steps that appear on the screen to download and install the software.

"Fatal Error. An Error Has Been Encountered That Has Prevented Setup from Continuing" Error Message During Windows XP Setup

Method 1

1. Restart the computer.
2. When you see the Please select the operating system to start message displayed on the screen, press F8.
3. On the Windows Advanced Option Menu list, use the ARROW keys to select Last Known Good Configuration, and then press ENTER.
4. Use the ARROW keys to select Microsoft Windows XP in the Please select the operating system to start list, and then press ENTER to start Windows XP.

Method 2
1. Quit Setup, and then start the computer in MS-DOS mode by using the startup disk that was created by the earlier version of Microsoft Windows (either Windows 98 or Windows Me).
2. At the command prompt, type scanreg /fix, and then press ENTER.
3. Restart the computer in Normal mode.
4. Uninstall any programs that scanreg reported as having a problem. To do this, use the Add and Remove Programs utility in Control Panel.
5. Run Setup again from the Windows XP installation CD-ROM.

Method 3:
Remove Other ProgramsIf the steps is described earlier in this article do not resolve the problem, you may want to quit Setup, revert to your previous operating system, and then remove any programs that could cause a problem, like antivirus programs. Run Windows XP Setup again.To do this, restart the computer, and then click Cancel Windows XP Setup. If this option is not displayed on the screen when you restart your computer and resume Setup, click the article numbers below for more information about how to restore the computer to the previous version of Windows:
308233 How to Start the Windows XP Uninstallation Process from a Command Prompt
312569 How to Manually Start the Uninstall Process to Remove Windows XP
314052 How to Manually Remove Windows XP and Restore Windows 95, Windows 98, or Windows Millennium

The "Set sensitivity" list is not locked in Outlook 2003 after you configure the sensitivity setting by using a policy or by modifying the correspondi

To resolve this problem, follow these steps.Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows

1. Click Start, click Run, type regedit, and then click OK.
2. Click the following subkey:
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\11.0\Outlook\Preferences
3. On the Edit menu, point to New, and then click DWORD Value.
4. Type DisableSensitivity, and then press ENTER.
5. On the Edit menu, click Modify.
6. Type 1, and then click OK.
7. On the Edit menu, point to New, and then click DWORD Value.
8. Type DisableImportance, and then press ENTER.
9. On the Edit menu, click Modify.
10. Type 1, and then click OK.
11. Exit Registry Editor.

To view the Set sensitivity list in Outlook 2003, follow these steps:

1. On the Tools menu, click Options.
2. On the Preferences tab, click E-mail Options, and then click Advanced E-mail Options.
3. View the Set sensitivity list in the When sending a message section.

You receive an error message when you try to install the 2007 Microsoft Office suites Service Pack 1

When you try to install the 2007 Microsoft Office suite Service Pack 1 (SP1) from Microsoft Update, you receive the following error message:

Installation Failure: Windows failed to install the following update with error 0x80070643: 2007 Microsoft Office Suite Service Pack 1 (SP1).

When you try to install the 2007 Microsoft Office suite Service Pack 1 (SP1) from the Setup file, you receive the following error message:

2007 Microsoft Office Suite Service Pack 1 (SP1) has stopped working.

Additionally, when you try to install the 2007 Microsoft Office suite Service Pack 1 (SP1), an error message that resembles one of the following is logged in the 2007 Microsoft Office suite Service Pack 1 (SP1) installation log:

•Error message 1

Error 1935.An error occurred during the installation of assembly component {46174A62-FAFE-4BD6-9662-F9A9F588F034}. HRESULT: 0x80131047. assembly interface: IAssemblyCacheItem, function: Commit, assembly name: Microsoft.Office.InfoPath.Client.Internal.Host,fileVersion="12.0.6215.1000",version= "12.0.0.0000000",culture="neutral",publicKeyToken="71E9BCE111E9429C"

•Error message 2

Error 1935.An error occurred during the installation of assembly component {04E73476-518E-4B6A-8E10-021A00078847}. HRESULT: 0x80131047. assembly interface: IAssemblyCacheItem, function: Commit, assembly name: Microsoft.Office.Interop.PowerPoint,fileVersion="12.0.6211.1000",version="12.0.0.000 0000",culture="neutral",publicKeyToken="71E9BCE111E9429C"

Method 1

Remove the 2007 Microsoft Office suite by using the Add or Remove Programs item in Control Panel. Then, reinstall the 2007 Office suite by using the 2007 Office installation CD. To do this, follow these steps.

Remove the 2007 Office suite

1. Exit all programs.
2. Click Start, and then click Control Panel.
3. Double-click Add or Remove Programs. Note In Windows Vista, click Uninstall a Program or Programs and Features.
4. In the Programs list, click Microsoft Office Edition 2007, and then click Remove. In this item, Edition is a placeholder for the edition of Office that you installed.
Note In Windows Vista, click Uninstall.
5. Click Yes when you receive the following message:
Are you sure you want to remove Microsoft Office Edition 2007?
6. When the removal operation is complete, click Close.

Reinstall the 2007 Office suite

1. Insert a 2007 Office installation CD into the drive.
Note If your version of the 2007 Office suite is a preinstalled version, the installation CD is packaged in the white box that was included with your computer.
If you are prompted for an administrator password or for confirmation in the User Account Control dialog box, click OK, or click Continue.
2. Enter the product key.Note If your version of the 2007 Office suite is a preinstalled version, the product key is located on the back of the CD case.
3. Read the Microsoft Software License Terms, click to select the I accept the terms of this agreement check box, and then click Next.
4. Select the type of installation that you want, and then start the installation process.
5. When the installation process is complete, click Finish.

Method 2

Put a readable DVD or CD in the DVD drive or in the CD drive before you install the 2007 Microsoft Office suite Service Pack 1 (SP1).
Note We do not recommend that you use Method 2.
On some operating systems, Method 2 allows for the drive to be accessed so that the 2007 Microsoft Office suite Service Pack 1 (SP1) can be installed successfully.
However, the issue with the original invalid drive still exists. Additionally, this issue may recur when you apply future 2007 Office updates.

How to determine the version of an installed 2007 Office language pack

Method 1: Use Control Panel
Windows XP or Windows Server 2003To determine the version of the installed language pack and to determine whether updates or services packs are installed for the language pack, use the Add or Remove Programs feature in Control Panel. To do this, follow these steps:

1. To determine the version of the installed language pack, follow these steps:

a. Click Start, and then click Control Panel.
b. Click Add or Remove Programs.
c. Click Change or Remove Programs.
d. In the list of currently installed programs, click the 2007 Office language pack.
e. Click the Click here for support information link to determine the version of the installed language pack.

2.
To check for installed updates or service packs that are installed for the language pack, follow these steps:

a. Click Start, and then click Control Panel.
b. Click Add or Remove Programs.
c. Click Change or Remove Programs.
d. Click to select the Show updates check box.
e. In the list of currently installed programs, locate the 2007 Office language pack. Any installed updates or service packs for the language pack are listed underneath the language pack.


Windows Vista

To determine the version of the installed language pack and to determine whether updates or services packs are installed for the language pack, use the Programs feature in Control Panel. To do this, follow these steps:
1. To determine the version of the installed language pack, follow these steps:

a. Click Start , and then click Control Panel.
b. Click Programs.
c. Click Programs and Features.
d. In the list of currently installed programs, click the 2007 Office language pack.
e. Click Organize, point to Layout, and then click Details Pane.
f. Examine the Details Pane at the bottom of the Programs and Features window to determine the version of the installed language pack.

2. To check for installed updates or service packs that are installed for the language pack, follow these steps:

a. Click Start , and then click Control Panel.
b. Click Programs.
c. Click Programs and Features.
d. In the Tasks pane, click View installed updates.
e. Any installed updates or service packs for the language pack are listed underneath the language pack.

How to install Windows Vista Service Pack 1

Please visit the web link provided below for more infromation:
http://windowshelp.microsoft.com/windows/en-us/Help/133c8953-c9cd-4fa5-8883-03e91bb6f2021033.mspx

Enable Auto reply in Outlook Express 6

To enable the automatic reply functionality in Outlook Express you must first create an out of office message, and then an out of office rule.

How to Create an Out of Office Message:

1. Start Outlook Express.
2. Click File, New, and then click Mail Message.
3. Type the message that you want to tell the persons who e-mail to you that you are changing your e-mail address (save this file as “New e-mail address”), click File, and then click Save As.
4. Enter a name for the mail message in the File name box, select the folder that you want to save the mail message in, and then click Save.
5. Close the message and proceed to the steps to create the message to tell the person that you are changing your e-mail address.

How to Create an Out of Office Rule or message saying “my e-mail address has been changed and you can mail me to the following e-mail address”:

1. Start Outlook Express.
2. On the Tools menu, point to Message Rules, and then click Mail.
3. Click New.
4. In the Select the Conditions for your rule dialog box, click to select the For All Messages check box.
5. In the Select the Actions for your rule dialog box, click to select the Reply with Message check box.
6. In the Rule Description dialog box, click Message.
7. In the Open dialog box, locate the file that you named as "New e-mail address" section, click the file, and then click Open.
8. In the Name of the Rule dialog box, name the rule, and then click OK.
9. Click OK to close the Message Rules dialog box.

For more information please visit the web link below:
http://support.microsoft.com/kb/267880

Unable to download after validation is passed... Office 2007

1. From the download web page, click on "Continue" button. After clicking on the "Continue" button, you will be directed to the next page of the validation process.
2. From the "Install the Genuine Office Validation Component" web page, scroll down and under "Alternate Validation Method", click on the "Genuine Office Validation, Alternate Method" link. After clicking the "Genuine Office Validation, Alternate Method" link, you will be directed to the web page to run the validation tool.
3. From the "Genuine Office Validation Continued" web page, click on the "Continue" button.
4. From the OGCheck.exe download file dialog box, click on "Run".
5. If the "Internet Explorer - Secuity Warning" dialog box, click on "Run".
6. From the "Office Genuine Advantage" dialog box, copy the code and go to the "Genuine Office Validation Continued" web page and paste the code in step 2 and click on "Validate" button.
7. Now, you will be directed to the download web page. Click on "Download" button to download the Add-in.

Screen saver in Windows Vista does not work with Microsoft Wireless Optical Mouse 2000

Please follow the steps to check whether your screen saver is working properly:

1. On and empty area of your desktop click with your right mouse button

2. On the small menu that “pops up”, select Properties.

3. The Display Properties window will appear

4. Select the Screen Saver tab to view the screensaver settings.

5. In the wait time box select the minimum time delay as 1 minute.

6. Press OK to save your settings.

Now please put your Wireless Laser Keyboard 6000 v 2.0 on a steady surface, and wait for one minute to check the screen saver.

Also visit the following knowledge base article for information:

Article Title: The screen saver does not work when you use a Microsoft wireless pointing device on a Windows Vista-based computer:

http://support.microsoft.com/kb/911895

view the templates or samples of business cards inorder to create business cards

You may visit the web-link below for information on creating an Electronic Business Card:

http://office.microsoft.com/en-us/help/HA100686361033.aspx

You can also visit the web-link below to look at the templates of Business Cards:

http://office.microsoft.com/en-us/templates/CT101043091033.aspx

Locating Cookies folder for a particular user and deleting tracking cookies (Windows Vista)

I recommend that you perform the steps mentioned below to delete cookies from Windows Vista:

1. Click on the “Start” button
2. At the top select your “User” name to get into the user group
3. Click the “Organize” button and select “Folder and search options” and click the “View” tab and choose “Show hidden files and folders” and also uncheck “Hide protected operating system files”, select “Yes” to confirm “OK” to exit
4. Now there will be more folders in your User window, find the one named “AppData” and click to open the folder
5. Inside the AppData folder select “Roaming -> Microsoft -> Windows” and your cookies folder should be right at the top, click on it
6. You can see all the cookies that different sites are putting on your computer and delete them if you wish. You may see a Low folder in there as well, this is where cookies are kept from websites you have some low user privileges.

For more detail information you may also refer the Microsoft knowledge base article which describes about deleting cookies on Internet Explorer by visiting the following Microsoft web link:

Article title: How to delete cookie files in Internet Explorer 6 and Internet Explorer 7
http://support.microsoft.com/kb/278835

Move the taskbar back to bottom of the screen

1. The taskbar needs to be "unlocked" before you can move it. To check, right-click the taskbar and ensure that "Lock the Taskbar" is not ticked. If there is a check, click "Lock the Taskbar" to uncheck it.

2. If necessary, close one or more running programs to free up some open space on the taskbar. Click an open area of the taskbar and hold down the mouse button. Be sure to click and hold near the centre of the taskbar. Clicking and dragging near the edge of the taskbar may simply widen it without moving it. The cursor should not turn into a double-headed arrow. If it does, you need to move the mouse cursor closer to the centre of the taskbar before dragging.

3. With the mouse button still pressed, drag the taskbar to the top or side of the screen.

4. Release the mouse button and the taskbar will remain docked to the chosen position.

You may visit the following web links to view pictorial representation of the above mentioned steps:

http://www.xp-tips.com/relocate-taskbar.html

http://www.coolnerds.com/XP/Taskbar/xpTaskbar.htm

Please visit:

Article Title: How to Move the Taskbar from Its Default Position

http://support.microsoft.com/kb/253679

How to decrease the taskbar size in Windows XP

In order to minimize the task bar to the desired size please follow the steps given below:

Right click on the task bar and make sure whether the “Lock Task bar” option is unchecked.
If it is checked, uncheck the option.
Move the mouse to the upper edge of the taskbar and click on the edge and drag it to the desired size by holding the mouse button.
The task bar will be set to the desired size.
Right click on the task bar again and select the “Lock Task bar” option.

For pictorial representation of the above mentioned steps, please view the following articles:

http://www.microsoft.com/windowsxp/homeusers/articles/5tips.mspx

http://www.coolnerds.com/XP/Taskbar/xpTaskbar.htm

Unable to open files with extension .PDF

I would like to inform you that .pdf files cannot be open in Microsoft Word. pdf files extension is a part of Adobe Reader files. You can save files in the form of a .pdf from Office 2007 applications but it is required to have an Adobe Reader installed in your computer to open a .pdf file

You may visit the given link to download Adobe Reader:

http://www.adobe.com/products/acrobat/readstep2.html

How to order a CD for Service Pack 2 for Windows XP

Service Pack is a update provided by Microsoft at no-charge via Windows Update/CD. Please visit the following web link for information on the procedure to place the order for Windows XP Service Pack 2 CD:

http://www.microsoft.com/windowsxp/downloads/updates/sp2/cdorder/en_us/default.mspx

Please note that there may be a nominal charge for shipping depending on your area. It may be shipped to you in 4 weeks time.

Monitor screen turned 90 degrees.

I would like to let you know that you need to press and hold 'Ctrl' + 'Alt' keys and then the Up arrow key on the keyboard to rotate your screen to the normal position.

Also, for your information, I would like to add the following tips:

1. If you press and hold 'Ctrl' + 'Alt' keys and press right arrow the monitor display will turn in anti-clockwise direction.
2. If you press and hold 'Ctrl' + 'Alt' keys and press left arrow the monitor display will turn clockwise direction.
3. If you press and hold 'Ctrl' + 'Alt' keys and press down arrow the monitor display will turn upside.

Likewise, if your monitor display has rotated in clockwise or anticlockwise directions on a Windows XP Home Edition computer, you can turn the display to proper position by following the first step.

Does Visual Basic 6 Pro work on Windows XP Professional based computer?

Yes, Visual Basic 6 Pro will work on Windows XP Professional without any issues.

Transfer Windows XP License from one computer to another

I would like you to know that you will be able to install Windows XP Professional on the new computer without any problems. However, please note that you would have to completely uninstall it from the previous computer on which it is presently installed. Also, after installing on the new computer, you will have to re-activate your copy of Windows XP Professional.

If you encounter any issues with activation, I recommend that you contact Windows Activation Team is: (888) 571-2048. They are available 24 hours a day.

For general information on Microsoft Product Activation please read the Microsoft Knowledge Base article provided below:

Article: Description of Microsoft Product Activation

http://support.microsoft.com/kb/302806/en-us

Transfer Windows Vista License from one computer to another

I would like you to know that according to the Microsoft License Agreement Terms you can install windows Vista on only one computer. I suggest that you first uninstall Windows Vista from the existing computer and then install it on your new computer. Un-installing from your first computer will deactivate your copy of Windows Vista and then you will be licensed to install the copy on another computer with out any issues. The only process you need to perform after installation of Windows Vista is activation of Windows.

The activation of Windows Vista can be performed via Internet or Phone. I recommend that you contact our Windows Activation Center which has been exclusively set up to handle issues with regard to activation of Windows. Our representatives at this center can be contacted by calling (888)571-2048, available 24 hours a day.

For your convenience, I have also included a Microsoft Knowledge Base article that provides a detailed description about Product Activation:

Article: Description of Microsoft Product Activation

http://support.microsoft.com/?kbid=302806

I have SP2 on my Windows XP Home Edition; do I need to purchase any other protection/security programs (such as McAfee or Norton)?

I would like you to know that Windows XP SP2 offers enhancements and better protection against viruses, hackers, and worms, it does not offer complete protection of your computer. It provides protection such as Windows Firewall, Pop-up Blocker for Internet Explorer, and Windows Security Center. For further information on the security features of Windows XP please refer the following web link:

http://www.microsoft.com/windowsxp/using/networking/security/features.mspx

However, you can download Windows Defender which is a free program that helps protect your computer against pop-ups, slow performance, and security threats caused by spyware and other unwanted software. You may download it from the following web link:

http://www.microsoft.com/athome/security/spyware/software/default.mspx

Microsoft also provides an antivirus software, Windows Live One Care, which helps you protect your computer from virus infection and other security threats. You may download the trial version of the software from the web link given below. You can also obtain information on the features of the software from the link:

http://onecare.live.com/standard/en-ca/default.htm

Can you view the documents created in Word and Excel 2007 on Office XP Standard, and vice versa

Microsoft Office 2007 (or 2007 Office System) uses a new XML based file formats and extensions for new documents, workbooks, spreadsheets or presentations that been created by Word 2007, Excel 2007 and PowerPoint 2007. These new file formats (in .docx, .xclx and .pptx extensions) are not backward-compatible, meaning older version of Office suites such as Office 2003, Office XP and Office 2000 cannot open and read the XML files. Also, by default Office 2007 will save the document, workbook or presentation as new XML file format, which cannot be immediately opened or viewed or edited by users with earlier version of Office Word, Excel and PowerPoint.

To solve the compatibility issues of new XML based Office files between various version of Office 2007, 2003 and 2002 (XP), Microsoft has released Microsoft Office Compatibility Pack, which when installed on the computers of users using Microsoft Office 2003 or Office XP (2002), will allow them to open, edit and save documents in the new 2007 XML formats. Please install all High-Priority updates from Microsoft Update before downloading the Compatibility Pack.

Please visit this link to download Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats:
http://www.microsoft.com/downloads/details.aspx?FamilyId=941B3470-3AE9-4AEE-8F43-C6BB74CD1466&displaylang=en

Another solution to allow a file created by Office 2007 to instantly available and readable or editable across all editions of Office suites is to save the file in an earlier Office format (97-2003) manually. To do so, you will need to manually select “File Save As” option (cannot just simply click on Save button, which will still save as new XML format), and then select the file type and format as “Word/Excel/PowerPoint 97-2003 Document” (.doc, .xls, .ppt) format in the dialog box prompted.

To change default file save options in Office Word 2007, please perform the following steps if you could request your regional office to do so:

1. Double-click Microsoft Office Word 2007, double-click Word Options, and click Save.

2. In the right pane, right-click Save files in this format, and select Properties.

3. In Save files in this format, select Enabled.

4. In the drop-down box, select "Word 97-2003 document (.doc)" file format.

5. Click Apply to save the settings.

How To enable the Add Ons in Internet Explorer 7

To enable the Add Ons on your Internet Explorer 7, please follow the below mentioned steps

1. Go to Tools
2. Click Manage Add Ons
3. Select Enable or Disable Add Ons.
4. Change the Drop down to "Add Ons currently loaded in Internet Explorer".

Turning Magnifier OFF in Windows Vista

Please follow the below methods:

Method 1:

1) Go to Control Panel.
2) Ease of Access.
3) Make your computer easier to use.
4) Explore all settings.
5) Make the computer easier to see.
6) Uncheck turn on Magnifier.

Method 2:

1) Click on Start button. (It is called as Pearl in Windows Vista that contains 4 colored flag. It is located in the same position as you had Start button in Windows XP)
2) All Programs.
3) Accessories.
4) Ease of Access Center.
5) Then click on "Make the computer easier to use" near the bottom.
6) Then Uncheck "Turn On Magnifier". Hit OK.

Method 3:

1) Click on Start button.
2) Click on "All Programs".
3) Check the "Startup folder". In case you find the Magnifier there just right click it and select Delete.

Also please visit the below web link:

Article Title: Windows Vista Accessibility Tutorials
http://www.microsoft.com/enable/training/windowsvista/

Turning On Screen keyboard OFF in Windows Vista

Please follow the below steps:

1) Open Control Panel.
2) Select Ease of Access.
3) Select Ease of Access Center.
4) Explore all settings.
5) Click on "Use the Computer without a mouse or keyboard" (most probably the 3rd option in the list).
6) Then on next page uncheck the box which says "Use On-Screen Keyboard".
7) Click Save button when you have finished.

Please visit the below web link:

Article Title: Windows Vista Accessibility Tutorials
http://www.microsoft.com/enable/training/windowsvista/

http://www.microsoft.com/windows/products/windowsvista/features/details/accessibility.mspx

Turning Narrator OFF in Windows Vista

Please follow the below methods:

Method 1:

1) Open Control Panel.
2) Select Ease of Access.
3) Select Ease of Access Center.
4) Select "Use the computer without a display"
5) Remove the check mark from "Turn On Narrator."

Method 2:

1) Click on Start button. (It is called as Pearl in Windows Vista that contains 4 colored flag. It is located in the same position as you had Start button in Windows XP)
2) Click on “Run” and type “msconfig” without quotes and hit enter.
3) You will be displayed with a window named “System Configuration Utility”.
4) There you can find tabs like: General, SYSTEM.INI, WIN.INI, BOOT.INI, Services and Startup.
5) There you should see an entry for Narrator, uncheck the check box for Narrator and hit “Ok” button.
6) Restart your computer.
7) When you do, a notice will pop up stating that you are using a troubleshooting tool, click "dont show me this again" and it will not pop up anymore.

Also please visit:

Article Title: Windows Vista Accessibility Tutorials
http://www.microsoft.com/enable/training/windowsvista/

Number of computers Office Programs can be installed on

Below is the list of Offices that can be installed on two computers as a combination of one desktop and one laptop:
Office 2000 Developer Edition
Office 2000 Premium Edition
Office 2000 Professional Edition
Office 2000 Small Business Edition
Office 2000 Standard Edition
Office XP Developer Edition
Office XP Professional Edition
Office XP Standard Edition
Office Standard Edition 2003
Office Professional Edition 2003
Office Basic Edition 2003
Office Small Business Edition 2003
Office Standard Edition 2007
Office Professional Edition 2007
Office Basic Edition 2007
Office Ultimate Edition 2007
Office Small Business Edition 2007
Office Enterprise Edition 2007


Where as Office Student and Teacher Edition 2003 and Office Home and Student Edition 2007 can be installed on up to three computers in any combination.

For detailed licensing information, please visit the below web link and follow the instructions:
http://www.microsoft.com/about/legal/useterms/

Please follow the below steps to follow the above web link:

1) Under "Product Name" select Office Standard.
2) Under "Version" select 2007
3) Under "Language" select English
4) Then click on the "Go" button
5) You will be displayed with a pdf file named Office Standard_2007_English.pdf which contains detailed information about Office Standard Edition 2007 license.

Use Outlook with AOL e-mail

The artilce applies to Microsoft Office Outlook 2003, Microsoft Outlook 2000 and 2002.
http://office.microsoft.com/en-us/outlook/HA010936921033.aspx

How to uninstall the 2007 Office system if you cannot uninstall it by using the "Add or Remove Programs" feature

This article describes how to uninstall the existing 2007 Microsoft Office system if you cannot uninstall it by using the Add or Remove Programs feature in Control Panel.
This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs.

http://support.microsoft.com/kb/928218/en-us

Enable BCC in Outlook Express 6

To enable the Bcc option in Outlook Express, please perform the following steps:

Step 1: Launch Outlook Express

Step 2: Start a new email, or click "Forward" button as appropriate.

Step 3: If the BCC field is not already displayed, click "View" on the toolbar and then click "All Headers".

Step 4: The BCC Field will then be displayed.

Step 5: Now you can add email addresses to the BCC field in the same way that you would with the "To: or "Cc:" fields.

Step 6: Place your own email address or a public email address in the "To" field (Also you can leave the "To" field blank)

Step 7: Compose and send email out

Now the recipients can only see your email address or the public email address in the "To" field.

For more information you may visit the following articles:
http://www.hoax-slayer.com/bcc-outlook-express.html
http://www.somewhere-in-time.net/tutorial/OutlookBCC/

Internet Explorer 7 Runonce remover

1. Please visit the following link and click on the “Download Now” button corresponding to “IE7 Runonce Remover 1.0.5” and save it on your computer. The default file name is “IE7_Runonce_Remover.exe”:

http://www.download.com/3120-20_4.html?qt=IE7+Runonce+Remover+&tag=srch&tg=dl-20

2. Go to the folder location where you have saved the file.
3. Double click on the file and a window appears with a “Remove” button.
4. Click on the "Remove" button and then another window appears with the message “Removed !!. Please re-start your IE.”
4. Click on OK.
5. Close any open Internet Explorer browser windows and restart Internet Explorer.

Removing Windows XP logon password

As long as you are the only user on your PC, deleting your Windows XP account password will allow you to completely bypass the logon process.
Follow the easy steps below to remove the password to your Windows XP logon account:

1. Click on Start and then Control Panel.

2. Click on the User Accounts link.

Note: If you're viewing the Classic View of Control Panel, double-click on the User Accounts icon.

3. In the pick an account to change area of the User Accounts window click on your Windows XP user name.

4. Choose the Remove my password link.

5. In the text box on the next screen, enter your current password.

6. Click the Remove Password button to confirm that you'd like to remove your account password.

7. You can now close the User Accounts window and the Control Panel window.

8. Now that your Windows XP account password has been deleted, you will no longer need to log on to Windows XP when your computer starts. Windows will now load all the way to your desktop automatically

Print normal font while printing in IE

Please follow the easy steps below:

To work around this behavior, configure Internet Explorer to ignore font sizes specified on Web pages:

1. Start Internet Explorer.
2. On the Tools menu, click Internet Options.
3. On the General tab, click Accessibility.
4. Click to select the Ignore font sizes specified on Web pages check box.
5. Click OK twice.

For more information please visit the following web links below:
http://support.microsoft.com/kb/181502/en-us?spid=2073&sid=global#top

http://support.microsoft.com/kb/181502/en-us?spid=2073&sid=global#top

DPI settings in Windows Vista

You can make the text and other items, such as icons, on your screen easier to see by making them larger. You do this by increasing the dots per inch (DPI) scale. You can also decrease the DPI scale to make text and other items on your screen smaller, so that more information fits on the screen.

To decrease the text size and other items on your screen smaller please follow the steps given below:

1. Open Personalization by clicking the Start button ( or press CTRL+ESC or Windows Logo key to open the start button menu), clicking Control Panel, clicking Appearance and Personalization, and then clicking Personalization.

2. In the left pane, click Adjust font size (DPI). If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

3. In the DPI Scaling dialog box click Default scale (96 DPI)–fit more information, and then click OK.

To see the changes, close all of your programs, and then restart Windows.

For more information please visit the web link below:
http://windowshelp.microsoft.com/Windows/en-US/help/454f5078-2b51-4cda-b4c0-6391e870c41d1033.mspx

Upgrading Windows 2000 pro to Windows Vista

You can use an upgrade version of Windows Vista Home Premium to upgrade your Windows 2000 Professional based computer. However, a clean installation is required.

For more information please visit the web link below:
http://www.microsoft.com/windows/products/windowsvista/buyorupgrade/upgradepaths.mspx

Upgrading to Windows Vista with a clean install means that you should use Windows Easy Transfer to automatically copy all your files and settings to an extra hard drive or other storage device, and then install Windows Vista. After the installation is complete, Windows Easy Transfer will reload your files and settings on your upgraded PC. You will then need to reinstall your applications.

You can use Windows Easy Transfer by visiting the web link below:
http://www.microsoft.com/windows/products/windowsvista/buyorupgrade/easytransfer.mspx

Upgrading Office 2007 which Includes MS Access

Microsoft Office which includes Microsoft Access. They are:

Office Professional 2007

Office Ultimate 2007

Office Professional Plus 2007

Office Enterprise 2007

However, there are only two version of Microsoft Office 2007 available which can be use to upgrade your Office Basic 2007. They are:

Office Professional 2007

Office Ultimate 2007

Please visit the following web links to order upgrade version of Microsoft Office 2007 which included with Microsoft Access:
For Office Professional 2007, upgrade version price is $329.95
http://www.microsoft.com/products/info/product.aspx?view=22&pcid=268a9e75-46a3-4ea1-acc4-cfea26e5ea70&crumb=catpage&catid=fab9617a-57ff-4789-9397-6dac071b19b0#HowToBuy

For Office Ultimate 2007, upgrade version price is $539.95
http://www.microsoft.com/products/info/product.aspx?view=22&pcid=358c30c9-043a-47f4-b845-4591acd268a7&crumb=catpage&catid=fab9617a-57ff-4789-9397-6dac071b19b0

You can also purchase and download Microsoft Access as a standalone program. However, you have to purchase the full version of Microsoft Access if you prefer to purchase it as stand alone program.

Please visit the web link below to order full version of Microsoft Access 2007 which will cost you $229.95:

http://www.microsoft.com/products/info/product.aspx?view=22&pcid=93ce01b5-784a-497c-988c-2b79dcd60e69&crumb=catpage&catid=fab9617a-57ff-4789-9397-6dac071b19b0#HowToBuy

Microsoft Office 2000 is compatible with Microsoft Windows Vista

Microsoft Office 2000 is compatible with Microsoft Windows Vista. It can be installed and run on Microsoft Windows Vista computer. The following versions of Microsoft Office 2000 can be install on Microsoft Windows Vista:

• Microsoft Office 2000 Premium Edition
• Microsoft Office 2000 Professional Edition
• Microsoft Office 2000 Standard Edition
• Microsoft Office 2000 Small Business Edition

Please visit the below Microsoft KB article:

Article Title: Description of the versions of Office that are supported on Windows Vista
Link:
http://support.microsoft.com/kb/932087

Disable automatic capitalization in Office

You can enable or disable the various ways that the program automatically corrects capitalization.

1. Open Publisher document and on the Tools menu, click AutoCorrect Options.

2. On the AutoCorrect tab, select or clear any of the following check boxes as required:

Correct TWo INitial CApitals
Capitalize first letter of sentences
Capitalize names of days
Correct accidental use of cAPS LOCK key

However, to disable automatic capitalisation of first letter you have to clear Capitalize first letter of sentences check box.

For further information please visit the web link given below:
http://office.microsoft.com/en-us/help/HA101747301033.aspx#1

Save As option on your Word 2007 documents

To use the Save As option in Word 2007 please follow the steps given below:

1. Open up Microsoft word and start a new blank document.

2. Click on the circular Microsoft Office logo in the upper left hand corner of the window.

3. You should see little menu pop-up with multiple options.

4. There are two saving methods Save As and Save.

For more information and pictorial representation of the above steps you can visit the web link below:
http://www.wikihow.com/Use-Microsoft-Office-Word-2007

Error Code C00D1197

http://www.microsoft.com/windows/windowsmedia/knowledgecenter/mediaadvice/0082.mspx#EED

Make MIDI files play as background music in Outlook Express 6

I would like you to know that to make MIDI files play as background music in Outlook Express:

1. Make sure you have Windows Media Player installed. If you don't, download and install it with default settings.
2. Check the SW Synth or MIDI Synth volume in your volume control panel. Make sure it is not set to zero or muted.

Please follow the following steps on your computer to make MIDI files play as background music in Outlook Express:

1. Select Control Panel from the Start menu.
2. Select Tools Folder Options... from the menu.
3. Go to the File Types tab.
4. For the MID and MIDI extensions:
· Highlight the file type.
· Click Change under Details.
· Select Windows Media Player under Opens with.
· Click OK.
5. Now click Sounds, Speech and Audio Devices.
6. Select Sound and Audio Devices.
7. Go to the Audio tab.
8. Make sure Microsoft GS Wavetable SW Synth is selected under MIDI music playback.
9. Click OK.
For any further information please visit the following web link:
http://email.about.com/od/windowsmailtips/qt/et_fix_midi.htm

Windows Media Player as a default player

To reset Windows Media Player as the default player follow the simple steps:

1. In Control Panel, open Set Program Access and Defaults.

2. In the Add or Remove Programs dialog box, in the Choose a configuration box, click Custom.

3. In the Choose a default media player area, click Windows Media Player, and then click OK.

For information on the supported file formats on Windows Media Player, please visit the following link:
http://support.microsoft.com/kb/316992

You can assign Windows Media Player to be the player for any file format type by doing the following:

1. In Control Panel, on the Tools menu, click Folder Options.

2. In Folder Options, click the File Types tab.

3. In Registered file types, scroll down to file name extension that you want (for example, WMA) and select it.

4. In the Details section for the file type (for example, Details for 'WMA') click Change.

5. In the Opens with dialog box, in the Programs area, select Windows Media Player, and then click OK.

Turn off on screen keyboard

Please follow the steps provided below:

1. Open the Control Panel. (From Start Menu)
NOTE: If you do not see icons, then click Classic View in upper left corner.
2. Click on Ease of Access Center icon.
3. Click Use the computer without a mouse or keyboard.
4. To turn off the On-Screen Keyboard - uncheck Use On-Screen Keyboard
5. Click the Save button.
6. Click the upper right X to close the On-screen keyboard.

NOTE: In some cases, you may need to restart the computer to apply the changes.

For a pictorial description on how to perform the steps, please visit the following web link:
http://www.vistax64.com/tutorials/72733-screen-keyboard.html

Clean startup in Windows XP

1. Click 'Start'

2. Click 'Run'

3. Type msconfig.exe in the run command

4. Press 'Enter'

Then you can see a box called "System Configuration Utility", this will help you to identify all the startup programs which start when you boot or start your Windows XP computer.

Once "System Configuration Utility" displayed, click on the "Startup" tab.

You will see a list of items and the 2 columns that we're interested in "Startup Item" in Windows XP.

Now, please 'UN-CHECK' only the programs which you do not want to start when you start you computer, please do not un-check any other program or file.

I would also like you to view the below web-link which gives a pictorial representation:

http://www.pacs-portal.co.uk/startup_index.htm

Unable to open hyper links or e-mail liks from e-mail messages in Outlook Express 6

I would like you to know that this issue may generally occur if Internet Explorer is not set as the default browser.

To set Internet Explorer as your default browser, please follow the steps outlined below:

To know which version of Internet Explorer is installed on your computer, please foloow the below steps:

Step 1: Open Internet Explorer

Step 2: Click on the 'Help' options

Step 3: Click on the 'About' button

Step 4: You can see a window opening which gives the version of Internet Explorer is installed on your computer.

Once you have know the version of Internet Explorer version, installed on your computer. You can follow the steps given below to know how to open directly web-link that come in a message in Outlook Express 6.

Please follow the below steps, if you have Internet Explorer 7 on your computer:

1. Open Internet Explorer 7.

2. Go to "Tools".

3. Select "Internet Options"

4. Click on "Programs" tab.

5. Click on "Make Default" button.

6. Put a tick mark in the bottom box, which says, "Tell me if Internet Explorer is not the default browser".

7. Click "Apply".

8. Click "Ok". Please check whether you are able to open the hyper links from Outlook express e-mails.

If hyper links are still not working, please follow the steps provided below:

1. Open Internet Explorer 7.

2. Go to "Tools".

3. Select "Internet Options"

4. Click on "Advanced" tab.

5. Use Reset Internet Explorer Settings feature at the bottom.

6. Click "Reset".

7. Click "Apply".

8. Click "Ok".

9. Restart you computer to apply the settings.

Please check whether you are able to open the hyper links in Outlook express e-mails.

If hyper links are still not working, it is likely one or more registered file associations are configured incorrectly.

Please follow the steps provided below that may assist you in resolving the issue with corrupted file association:

1. Close Internet Explorer.

2. Double Click My Computer.

3. Click Tools, click Folder Options, and then click File Types.

4. In the Registered File Types box, click URL:Hypertext Transfer Protocol, and then click Advanced.

5. In the Actions box, click Open, and then click Edit.

6. Click to uncheck "Use DDE".

7. Click OK twice and then click Close.

8. Repeat steps3-7 for the following registered file types:
URL:Hypertext Transfer protocol with Privacy

URL:File Transfer Protocol

URL:Gopher Protocol

URL:Internet Shortcut

9. Click Close.

If you have Internet Explorer 6 on your computer, please follow the below steps:

Internet Explorer 6:

Please follow the steps listed below to make the Internet Explorer as default browser:
1. Click on the “Start” button located at the bottom-left corner of your computer desktop, select “Settings”, and then select “Control Panel”

2. Double-click the “Internet” or “Internet Options” icon, and then click “Programs”

3. Make sure that the “Internet Explorer should check to see if it is the default” check box is selected, click “Apply”, and then click “OK”

4. Open Internet Explorer, and then click “Yes” when you receive the following prompt:“Internet Explorer is not currently your default browser. Do you wish to make it the default?”

Please check whether you are able to open the hyperlinks in Outlook express e-mails. If hyperlinks are still not working, please follow the steps provided below:

1. Close “Internet Explorer”

2. Double Click “My Computer”

3. Click “Tools”, click “Folder Options”, and then click “File Types”

4. In the “Registered File Types” box, click “URL:File Transfer Protocol”, and then click “Advanced”

5. In the “Actions” box, click “Open”, and then click “Advanced”

6. The “Application Used To Perform Action” box may display the path to your Web browser as a short file name or as an incorrect path.

Type the path to your Web browser with the full file name. For example, the following path may appear in the “Application Used To Perform Action box”:
c:\progra~1\intern~1\iexplore.exe
Change the path to the following path:
"c:\program files\internet explorer\iexplore.exe" (including the quotation marks)

7. Click “OK”, and then click “Close”

8. Repeat steps 1-7 for the following registered file types:

URL:Gopher Protocol URL:Hypertext Transfer Protocol URL:Hypertext Transfer protocol with Privacy URL:Internet Shortcut

9. Click “Close”. Gerald, For your convenience I have also included a couple of articles that may be helpful.

Please visit the below Microsoft web-link:

Article Title:

"Internet shortcuts in Outlook Express do not start Web browser (This article applies to Outlook Express 6 as well)"

Link: http://support.microsoft.com/?kbid=177054

Article Title: "You cannot open a new Internet Explorer window or nothing occurs after you click a link"

Link: http://support.microsoft.com/default.aspx?scid=kb;en-us;Q281679&sd=tech

Screen saver is not working after the installation of Wireless Laser mouse 5000

This issue may occur if the PCM and DVDLauncher services are running in the background.

I have located the following steps that may help you resolve the issue:

1. Click Start, click Run, type msconfig, and then click OK.
2. On the Startup tab, click to clear the PCMService startup item check box.
3. Click Apply, and then click Close.
4. When you are prompted to restart the computer, click Restart.

If you are still experiencing the issue, end the ehtray.exe process. To do so, please follow the steps below:

1. Click Start, click Run, type taskmgr, and then click OK.
2. Click the Processes tab.
3. Locate ehtray.exe in the Image Name column.
4. Right-click ehtray.exe, and then click End Process.
5. When you receive the Task Manager Warning message to confirm this action, click Yes to end the process.

For additional information, please refer to the following Microsoft Knowledge Base article:

Article: The screen saver does not work when you use a Wireless Optical Desktop mouse on a Windows XP SP2-based computer
http://support.microsoft.com/kb/911895

OGA - Trial and full version is installed on the same computer

If you are using both the trial and full version of Office 2007 then you may not be able to validate your copy of Office XXXXXXXX 2007. To validate your copy of Office XXXXXXX 2007,
you have to uninstall the trial version of Office 2007 from your computer.

You may perform the following steps to determine the name and version of Windows that is installed on your computer:
1. Click Start and then click Computer.

2. From the menu bar, click System properties to view basic information about your computer.

3. Under System, see System type for details.

If customer is using Windows Vista then the following steps may help to remove the trial edition of Office 2007.

To uninstall the trial edition, please perform the following steps:
1. Open Programs and Features by clicking the Start button, clicking Control Panel, clicking Programs, and then clicking Programs and Features.

2. Locate Office XXXXXX 2007 from the list and then click on it (Also, make sure that you have selected Office XXXXX 2007).

3. Click on Uninstall.

If customer is using Windows XP then the following steps may help to remove the trial edition of Office 2007.To uninstall the trial edition, please perform the following steps:

1. Click Start, click Control Panel, and then double-click Add or Remove Programs.

2. In the Currently installed programs box, click the program that you want to remove, and then click Remove.

3. If you are prompted to confirm the removal of the program, click Yes.

Now, try validating your copy of Office XXXfullversionXX 2007 from the following web link:
http://www.microsoft.com/genuine/

From the above provided web page, click on "Validate Office" button.

Oulook Authentication Error after installing IE7

Please visit the mentioned website and check for the applicable Windows patch to resolve your issue:
http://support.microsoft.com/kb/904942

Pictorial web link on "How to install Office 2007"

Pictorial web link on "How to install Office 2007".

http://www.simplyguides.net/guides/office_2007_install/office_2007_install.shtml

Steps to enable the Menubar in Internet Explorer 7

Enable Menubar:

If you do not have File menu enabled, please follow the below steps to enable the Menubar:

1. Open Internet Explorer 7.

2. On the right hand side locate the Tools menu and click on it.

3. Click on the Menubar option to check it.

Once the Menubar is checked, Internet Explorer 7 will show the Menubar. From there you can access File menu.

How to open Internet Explorer 7 always in maximized window

Please follow the below steps:

1) Close all the opened application windows and launch Internet Explorer 7.

2) Move your mouse to right boundary or border of Internet Explorer Window,

3) Try to adjust the mouse arrow cursor till you can see two headed black arrow, (It may look like <->)

4) Then press “CTRL” key from the keyboard and left click and drag (holding left mouse button continuously till the dragging operation ends) Internet Explorer Window to fit the entire screen,

5) Then take your mouse cursor to down border or boundary of Internet Explorer Window,

6) Try to adjust the mouse arrow cursor till you can see two headed black arrow, (It may look like upside down of <->)

7) Then press “CTRL” key from the keyboard and then left click and drag the Internet Explorer Window to fit the entire screen.

8) Then take your mouse to top boundary or border of Internet Explorer Window,

9) Try to adjust the mouse arrow cursor till you can see two headed black arrow, (It may look like upside down of <->)

10) Then press “CTRL” key from the keyboard and then left click and drag (holding left mouse button continuously till the dragging operation ends) Internet Explorer Window to fit the entire screen

11) Then take your mouse to left boundary or border of Internet Explorer Window,

12) Try to adjust the mouse arrow cursor till you can see two headed black arrow, (It may look like <->)

13) Then press “CTRL” key from the keyboard and then left click and drag (holding left mouse button continuously till the dragging operation ends) Internet Explorer Window to fit the entire screen,

14) Then finally pressing “CTRL” key from the keyboard click on File menu and click on Exit option while "CTRL" key pressed. If you do not find the File menu, follow the steps that I have given to enable Menubar.

Now onwards Internet Explorer 7 will always opens in a maximized window.

Please visit the below web link for more information:

Article Title: Maximize Internet Explorer On Opening

http://www.theeldergeek.com/maximize_internet_explorer.htm

Turn On/Off the formula bar in Excel

On the main menu bar
1. Click Tools2. Select Options3. Select the View tab4. Removing a checkmark next to the Formula bar option will remove the formula bar. Placing a checkmark next to the Formula bar option will add the formula bar. Click OK.

For further information, please view the below given web link:

http://www.automateexcel.com/index.php/2004/09/17/excel_turn_on_formula_bar_turn_off_formu

How to copy music from a tape deck to your Windows XP Home computer

You can copy music from a tape deck to your Windows XP Home computer and I would be glad to assist you regarding this issue.

To record/copy music from a tape deck, please follow the steps below:

1. You may use Windows Sound Recorder but before that you must connect your tape player (deck) to the computer.
2. Make or buy an audio cable with two headphone jack at both ends (in most cases).
3. Connect one end to the "phones" output of your player (deck) and another side to "line in" of the computer.
4. Open Windows volume mixer and go to recording section and choose "line in" as source.
5. Play your tape and record it by sound recorder but for any further edits like noise reduction reverbs etc, you will need software such as Cool Edit Pro and so on.
6. You may the recorded files to MP3 or any other file format using the above mention third party software.

Receiving an error message as "error 1722" while installing Microsoft Streets & Trips 2008

To be informed that the 1722 error message is a general installer error message that states that a system level failure has occurred. I will be glad to provide you the steps to resolve this issue.

kindly follow the steps given below:

a. Click the Download the Software Licensing System Reset Tool package now link to start the download. Or, click the following link:

http://download.microsoft.com/download/1/c/d/1cd508f9-7520-4659-a122-a26e8804e884/MSKB928080.exe

b. When you receive the File Download dialog box, click Save. Save the file to the desktop.

c. When the download is complete, double-click the MSKB928080 file on the desktop. In the Security Warning dialog box, click Run, and then click Yes to accept the license agreement.

d. Click Unzip. When you receive the "2 Files unzipped successfully" message, click “OK”, and then click “Close”.

e. Click “Start”, click “Run”, type “cmd” in the Open box, and then click “OK”.

f. Type “cd\” at the command prompt, and then press “Enter”.

g. Type “cd MicrosoftKB928080” at the command prompt, and then press “Enter”.

h. Type “resetsldl –all” at the command prompt, and then press “Enter”. Make sure that there is a space between "resetsldl" and "–all."

i. After you receive the "Re-creating clean trusted store. Success" message, close the Command Prompt window.

j. Restart the computer, and then try to install Microsoft Streets & Trips 2008.

You can also visit the link given below to see the Microsoft article on "Error message "1722" when you try to reinstall Flight Simulator X or Streets and Trips":

http://support.microsoft.com/kb/928080

Print out a particular wallpaper

In order to print out the particular wallpaper, please follow the steps:

1. Open “My Computer” icon
2. Open “Boot Drive” (Windows Installed on the particular drive)
3. Open a folder name as” Windows”.
4. In Windows folder, locate a folder name as “Web”
5. Open “Web” folder.
6. In Web folder you will find a folder names as “Wallpaper”
7. Open the folder name as “Wallpaper”
8. In folder name as “Wallpaper” you will find a file name as “Autumn”.
9. Now you may save the particular file to any other location or you may print out directly.

You cannot start the Windows Firewall service in Windows XP SP2

http://support.microsoft.com/kb/920074

How to move web site up the list on Internet Explorer 7 "Favorites" list.

You may follow the below steps to move a list up:

1. Launch Internet Explorer 7.

2. Click Favorites and select Organize Favorites.

3. Select the list which you would like to move up.

4. Press ALT+UP ARROW to move the selected list up in the Favorites list in the Organize Favorites dialog box.

System Information shows only (3GB) while your Windows Vista has 4 GB of memory

32-bit Windows is limited to a maximum of 4GB and cannot see any pages above 4GB. 64-bit Windows can use between 8GB and 128GB depending on SKU.

Various devices in a typical computer require memory-mapped access. This is known as memory-mapped I/O (MMIO). For the MMIO space to be available to 32-bit operating systems, the MMIO space must reside within the first 4 GB of address space. This is independent of the OS running on the machine.

For example, if you have a video card that has 256 MB of onboard memory, that memory must be mapped within the first 4 GB of address space. If 4 GB of system memory is already installed, part of that address space must be reserved by the graphics memory mapping. Graphics memory mapping overwrites a part of the system memory. These conditions reduce the total amount of system memory that is available to the operating system.

The reduction in available system memory depends on the devices that are installed in the computer. However, to avoid potential driver compatibility issues, the 32-bit versions of Windows Vista limit the total available memory to 3.12 GB. If a computer has many installed devices, the available memory may be reduced to 3 GB or less. However, the maximum memory available in 32-bit versions of Windows Vista is typically 3.12 GB.

Physical Address Extension (PAE) extends the physical address space to 36-bits if your HW supports this. For most operations, the processor execution units will only see 32-bit addresses; the MMU will take care of the translation to 36bit addresses. No swapping here, only page translations (which are used regardless of PAE being on or not), this is a fundamental feature of any virtual memory operating system.

The OS and apps only see 32-bit addresses because the registers are limited to 32-bits (hence the “32-bit” architecture nomenclature). These are linear addresses which are extended to 36-bits in the translation to physical addresses, but they never show up in registers since there’s no room. It’s all internal until the address lines coming out of the chip are toggled.

So, the OS can happily handle up to 64 GB of memory for 32-bit PAE-able systems.

The above explanations do not change for 32 bit Windows XP either.

I hope this helps explain why you can not see 4 GB of RAM in system.

For more information, please visit the Microsoft KB web link given at:

http://support.microsoft.com/kb/929605/en-us

Additionally, you may like to know about the components of User Interface in Windows Vista which report slightly different values for the total physical memory that is available on the Computer. Please visit the web link at:

http://support.microsoft.com/kb/935268/en-us

Change your desktop background (wallpaper)

To change the desktop background

1. Open Desktop Background by clicking the Start button, clicking Control Panel, clicking Appearance and Personalization, clicking Personalization, and then clicking Desktop Background.

2. Click the picture or color you want for your desktop background.

If the picture you want to use is not in the list of desktop background pictures, click the Picture location down arrow to view other categories, or click Browse to search for the picture on your computer. When you find the picture you want, double-click it. It will become your desktop background and appear in the list of desktop backgrounds.

3. Under How should the picture be positioned, choose to have the picture fit the screen, tile, or be centered on the screen, and then click OK.

Note If you choose to have a centered picture as your desktop background, you can also have a color background to frame your picture. Under How should the picture be positioned, click Change background color, click a color, and then click OK.

You can make any picture stored on your computer (or a picture you are currently viewing) your desktop background by right-clicking the picture, and then clicking Set as Desktop Background.

However, for further information you can visit the following web link:

http://windowshelp.microsoft.com/Windows/en-US/Help/2959a6e9-4b0c-4e36-8d63-a15bd50b8f5f1033.mspx

Block certain sites in Internet Explorer

Method 1: Content Advisor

1. Launch Internet Explorer.

2. Go to Tools menu on the Menu bar.

3. Click on Internet Explorer Tools.

4. Select the Content tab in the Internet Options.

5. Enable the Content Advisor under.

For more information on how to use Content Advisor you may visit the following articles:

Article: HOW TO: Use the Internet Explorer 6 Content Advisor to Control Access to Web Sites in Internet Explorer

http://support.microsoft.com/kb/310401

Article: Content Advisor

http://www.microsoft.com/technet/prodtechnol/ie/reskit/6/part2/c05ie6rk.mspx?mfr=true

Method 2: Run Command

To block websites on your computer without using software, you may follow the below mentioned steps:

1. Click the Start button.

2. Select Run.

3. Now type the following text in that Run box:

notepad c:\WINDOWS\system32\drivers\etc\hosts

4. You will see a new notepad window on your screen containing some cryptic information. Go to the last line of the file, hit the enter key and type the sites you would like to block.

Example:

127.0.0.1 orkut.com

127.0.0.1 facebook.com

127.0.0.1 myspace.com

5. Save the file and exit.

None of the above sites will now open on your computer.

You can block as many websites as you like with the above technique. If you want to remove the ban later, open the same file as mentioned in Step 1, 2, 3 and delete the above lines.

Method 3: Restricted Sites

You can set Internet Explorer to restrict access to Web sites you do not want to be accessed by adding the sites to the Restricted Sites list.

1. Open Internet Explorer.

2. On the Menu Bar click Tools.

3. Select Internet Options.

4. Then click the Security Tab.

5. Click on the big red circle with the white bar in the middle (Restricted).

6. Now, click the "Sites" button.

7. You may add a site to the Restricted Sites list.

(Note the format of the entry. An asterisk followed by a dot then the domain of the site you wish to restrict. You do not need to add the http:// or the www - just the domain name will suffice.)

8. After you have typed in the domain that you wish to restrict, click the Add button.

9. Then click OK.

You can add as many domains as you want to this list. Internet Explorer will display the Yellow Information Bar (Windows XP-SP2 - Internet Explorer 6) and restrict potentially harmful or unwanted or unsavory content from being installed or downloaded to your computer.

For more information on how to restrict sites you may visit the following articles:

Article: How to Restrict Sites in Internet Explorer

http://www.thundercloud.net/infoave/tutorials/restricted-sites/index.htm

Article: Configuring Internet Explorer 6 for Safety

http://surfthenetsafely.com/slides/ieconfigureslide4.htm

Article: Adding unwanted sites to the Internet Explorer Restricted Zone

http://www.mvps.org/winhelp2002/restricted.htm

Steps to change the default font in Microsoft Works

You can change the default font in Microsoft Works Word Processor.

To change the default font or font size in the Microsoft Works Word Processor, you have to create a default word processor template configured to use the font and font size which you want.

To change the default font in Microsoft Works Word Processor, please follow the steps provided below:

1. Open Microsoft Works Word Processor.

2. Open a blank document.

3. Select the font and the font size that you want to use for all new word processor documents.

4. On the File menu, click Save As, and then click Template.

5. Type a name for the word processor template.

6. Click to select the Use this template for new Word Processor documents check box, and then click OK.

For further information, you may view the Microsoft article in the following web link:

Article Title: How to change the default font in the Word Processor when you use Microsoft Works

http://support.microsoft.com/kb/250307

When you print from Outlook Express the left margin is very narrow

This issue occurs because the printer setting in Outlook Express is not appropriate. Since Outlook Express is sharing the printer setting with Internet Explorer, please perform the following steps to resolve the issue:

Step 1: Close all programs that you are running on your Windows XP computer.
Step 2: Run Internet Explorer 7 and then click File-->Page Setup.
Step 3: Input a different value in the boxes under margins. For example, if the original value is 0.25, increase it to 0.75. The default value on my computer is 0.75. You may try for several times to get the most appropriate value.
Step 4: Please try to print a page in Internet Explore to make sure that this problem
doesn't occur in Internet Explorer.
Step 5: Quit Internet Explorer and then run Outlook Express. Please print an email from Outlook Express.

Alphabetize Favorites in Internet Explorer 7

Steps to alphabetize Favorites in Internet Explorer 7:

1. Open Internet Explorer 7 and click the "Favorites" on the Menu bar.

2. Right click on the folders and select "Sort by Name":

3. Select any folder with favorite links:

4: Right click on any link and select Sort by Name:

Now the favorite links in that folder will be ordered in alphabetical order.

If menubar is not displayed as default, then please follow the below steps to enable the menubar:

1. Open Internet Explorer.

2. On the right hand side locate the Tools menu and click on it.

3. Click on the Menubar option to check it.

Once the Menubar is checked, Internet Explorer 7 will show the Menubar.

Unable to send e-mails using Office Outlook or Outlook Express due to 'interface not registered' error

Cause of this behavior: If the Ole32.dll file that is located in the %Windir%\System32 folder is not registered correctly in the registry.

To resolve this problem, register the Ole32.dll file. To do this, follow these steps:

Click Start menu
Click on Run command
Type the following command in the Open box, and then click OK: Regsvr32.exe %Windir%\System32\Ole32.dll
In the RegSvr32 dialog box, click OK.

In general the location of the program must be :c:\windows\system32\ole32.dll

If necessary, replace "c:\windows\system32" with the actual path to the ole32.dll file on your computer. You only have to run this command once (not every time you start the computer). Exit and restart Windows.

For more information you may visit the following article:

Article: You receive the “Interface not registered” error message when you try to send or to save an e-mail message to the Drafts folder in Outlook 2002

http://support.microsoft.com/kb/870707

Note: The above steps works with most of the Office Outlook and Outlook Express versions.

How to resize the desktop icons on Microsoft Windows Vista

Please follow the steps provided to resize desktop icons on Windows Vista computer:

1. Right Click on the Desktop

2. Click View

3. Select "Large Icons", "Medium Icons", or "Classic Icons"

You can also manually adjust the size of the icons on your desktop.

1. Left Click on the Desktop

2. Hold down the CTRL key

(While holding down the CTRL key) Scroll your mouse wheel up or down to adjust the icon size

For more information, click the following link to view the article in the Microsoft Knowledge Base:

http://windowshelp.microsoft.com/Windows/en-US/Help/a7453aef-50cf-45f5-b26d-3b32a9e8e4d61033.mspx#EVB

You may also visit the following link to view alternate steps with pictorial representation to resolve this issue:

http://itsvista.com/2006/12/itsvista-tip-6-resize-your-vista-desktop-icons/

Download link for MSN EXPLORER and the System requirements for the same

Please visit the following link given below to download MSN Explorer on your computer:
http://explorer.msn.com/install.htm

The system requirement for MSN Explorer is given below:

Pentium 90MHz processor or faster

16 MB RAM or more

170 MB available hard-disk space needed to install (after install, only 60MB or less will be used)

28.8 KBps modem or faster

Microsoft® Mouse or compatible pointing device recommended

VGA or higher resolution graphics card

Minimum 800x600 resolution recommended

Microsoft Windows® 95 or 98, Windows ME, Windows 2000, or Windows XP.

Check the platform installed on your Windows XP computer

Method 1

Step 1: Click Start, click Run, type sysdm.cpl, and then click OK.
Step 2: Click the General tab. The operating system appears as follows:• For a 64-bit version operating system: Microsoft Windows XP Professional x64 Edition Version <> appears under System.
• For a 32-bit version operating system: Microsoft Windows XP Professional Version<> appears under System.
Note is a placeholder for a year.

Method 2

Step 1: Click Start, click Run, type winmsd.exe, and then click OK.
Step 2: In the details pane, locate Processor under Item. Note the value. • If the value that corresponds to Processor starts with x86, the computer is running a 32-bit version of the Windows operating system.
• If the value that corresponds to Processor starts with ia64 or AMD64, the computer is running a 64-bit version of the Windows operating system.

For more information, I would like you to follow the below Microsoft KB article:
http://support.microsoft.com/kb/827218