OGA - Trial and full version is installed on the same computer

If you are using both the trial and full version of Office 2007 then you may not be able to validate your copy of Office XXXXXXXX 2007. To validate your copy of Office XXXXXXX 2007,
you have to uninstall the trial version of Office 2007 from your computer.


You may perform the following steps to determine the name and version of Windows that is installed on your computer:
1. Click Start and then click Computer.

2. From the menu bar, click System properties to view basic information about your computer.

3. Under System, see System type for details.

If customer is using Windows Vista then the following steps may help to remove the trial edition of Office 2007.

To uninstall the trial edition, please perform the following steps:
1. Open Programs and Features by clicking the Start button, clicking Control Panel, clicking Programs, and then clicking Programs and Features.

2. Locate Office XXXXXX 2007 from the list and then click on it (Also, make sure that you have selected Office XXXXX 2007).

3. Click on Uninstall.

If customer is using Windows XP then the following steps may help to remove the trial edition of Office 2007.To uninstall the trial edition, please perform the following steps:

1. Click Start, click Control Panel, and then double-click Add or Remove Programs.

2. In the Currently installed programs box, click the program that you want to remove, and then click Remove.

3. If you are prompted to confirm the removal of the program, click Yes.

Now, try validating your copy of Office XXXfullversionXX 2007 from the following web link:
http://www.microsoft.com/genuine/

From the above provided web page, click on "Validate Office" button.

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